Commission Policies

Custom Hedgehog figure - Blue Dragon Collectibles

Guide of what to expect when you commission something from Celeste at Blue Dragon Collectibles:

Once you contact me with your figure request I'll talk with you and get a good idea of what you want me to make. Then I'll give you a price and time estimate, and once you pay the deposit I'll get to work on your figure!

When the figure's all ready, I'll let you know the final total and send an invoice with the remaining balance. After that's paid, I'll ship it out and you'll receive your custom fantastical figure! 

 

Policies:

  • Shipping - $4 shipping for orders $24.99 and less; free for orders totaling $25 or more! Ships with USPS First Class.
  • Commission Refusal - Blue Dragon Collectibles reserves the right to refuse or cancel a commission for any reason, including but not limited to a commission request for a licensed property, shortage of time to do a commission, a request for an inappropriate or derogatory piece, or any other reason.
  • Price Estimates - We will estimate the total cost of the order not including shipping and a 20% nonrefundable deposit towards that amount will be required before work can begin on the order ($10 min). Estimated time frames for order completion take affect after the customer has paid the deposit. Price estimates are not guaranteed and are subject to change; however, deposits are nonrefundable even if the customer chooses to cancel their order.
  • Time Estimates - Estimated time frames given specify the time estimated for an order to be completed after the deposit has been paid and before the balance has been paid and the order ships. Blue Dragon Collectibles does not in any way guarantee the order's completion in that time, it is an approximate estimate provided for the convenience of the customer and is subject to change at Blue Dragon Collectible's discretion.
  • Cancellation - If you decide to cancel your order during creation (after deposit, before full payment), then BDC will retain the nonrefundable deposit as well as the figure in progress. Blue Dragon Collectibles reserves the right to dictate what is defined as 'creation' time and may change the definition at any time without notice.
  • Refunds/Returns - We don't accept refunds or returns of custom figures due to them being individually handcrafted and customized for you, but if there's something wrong with your order please contact us.

 

 

Testimonials:

"Blue Dragon Collectibles is amazing! Celeste created a lovely set of Yogi Yetis which I loved... I just love them -- they are just the reminder I need to make time for my practice. The Yoga Yetis are just one of many custom orders Celeste has created for me and my family. I love how excited she is to make anything I can think up! Give Blue Dragon Collectibles a try for that special gift for someone special, or yourself; you won't be disappointed."   -Amy Thurber


"I commissioned two custom figurines, a hedgehog and doberman. Right away the owner was in contact with me making sure everything was how I wanted it. They got done way faster than I expected, shipped out as soon as I paid, and look AMAZING. I also really liked the personal touches"   -Erica Stockwell

 

"I asked Celeste to do several pieces for me for a faerie garden I am making for my office. I told her what I like and my color preference. She did an AWESOME job!!! Some of these pieces are small and intricate. She pays attention to detail and has a great imagination. She is very talented and very artistic. You will not be disappointed ordering from her shop. She sends each piece carefully wrapped and labeled with love. I love each and every piece and will treasure them forever."   -Angel Lagor

 

"There are certain artists I return to, each for their special brand of WOW! This artist makes you feel like it is a special occasion every time you order. There is a party going on in the USPS when this wonderful woman ships a box. Thank You Celeste McElhaney for your quick turn around and your very spectacular presentation."   -Llalla Shahar

 

Giraffe Commission - Blue Dragon Collectibles